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Shipping & Policies

Featured on Good Morning America & Country Living Magazine!


UPDATED PROCESSING AND SHIPPING TIMES:

Processing + Shipping time is 3-4 Weeks

Click HERE to Track your order



All items ship to the address listed on the order.
**Please make sure your address is correct, if an order is returned due to incorrect address additional shipping charges to re-send will apply.

LOST - DAMAGED - DELAYED PACKAGES:

****DELAYS are inevitable during the Holidays. We can not guarantee delivery dates.*****

*If its your package has been LOST (tracking never updates as delivered), we refund or replace LOST or DAMAGED Orders on a case by case basis.

If your package is Delivered when It has not been: These packages Usually turn up within 3 Days (Sometimes next day). If your package has been marked DELIVERED and has not been You must file a claim with your local post office for package theft.

RETURNS:
We do accept returns within 7 days of delivery. Returns must be in original condition, customized pieces that can not be relisted are not eligible for return. 
(For damaged/lost packages please see LOST-DAMAGED-DELAYED)


DISCOUNTS AND COMBINED SHIPPING:

We offer exclusive discounts, Seasonal Promo codes and Giveaway details on our Mailing list.
Sign up here:
http://eepurl.com/bUz4oz
to be alerted to any new Promotions!

~~~LOG CANDLE HOLDER INFO:
***Please note Log Candle Holders are natural wood product, Not Kiln Dried or Varnished, and may develop cracks along the top as it dries***

***ORDER CANCELLATION***
GFT will cancel your order within 24  providing your item has not shipped.
If your item has shipped and you would like to cancel the order. Refund will be issued upon receipt of returned item.

Buyer is responsible for paying all customs duties, fees or taxes imposed by their country’s government on imported goods.

-Payment methods: PAYPAL, VISA, Master Card, American Express, DISCOVER card,

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